We have a flat rate delivery charge of $8.90 for all orders within Australia. You will be able to see what these charges will be before you place your order. As soon as your order leaves our warehouse we will notify you of tracking details for your delivery. Orders may also be collected from our warehouse at 44 Main Road, Wivenhoe, Tasmania, 7320.
Customer satisfaction is of the utmost importance to us. If you are in any way unhappy with your order please contact is by phone or email and we will do our best to work with you to resolve the issue.
In circumstances where we agree to accept a return, when not required by Australian Consumer Law to do so, such as if you change your mind or incorrectly order products, you will be responsible for the cost of returning the product to us. We may also charge you a re-stocking fee to return products in this situation.
Returns for some items, such as custom made product, special orders, one offs etc. will only be accepted where we are required to do so under Australian Consumer Law.